Terms of service

Welcome to Rosairee. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing this website or placing an order, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue using our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • All information you provide is accurate and up to date.
  • You will use this website only for lawful purposes.
  • You will not misuse, interfere with, or attempt to disrupt the operation of this website.

Rosairee reserves the right to refuse service or cancel any order at its sole discretion.

2. Products & Availability

We strive to display product information, images, colors, descriptions, and pricing as accurately as possible.

However:

  • Colors may vary slightly depending on your screen or device.
  • Measurements may differ slightly due to manual measurement.
  • Product availability may change without prior notice.

We reserve the right to modify, discontinue, or limit any product at any time.

3. Pricing & Payment

All prices on our website are listed in United States Dollars (USD).

Payment must be successfully completed before an order can be processed.

We reserve the right to:

  • Correct pricing or typographical errors.
  • Cancel orders resulting from pricing or inventory mistakes.
  • Decline transactions suspected of fraud or unauthorized activity.

If payment has already been collected for a canceled order, a refund will be issued using the original payment method.

4. Order Acceptance

Submitting an order does not guarantee acceptance.

Orders may be canceled due to:

  • Product unavailability
  • Payment authorization failure
  • Incorrect pricing or inventory errors
  • Suspected fraudulent activity
  • Shipping restrictions
  • Violations of these Terms

5. Shipping

Shipping estimates displayed on our website are provided for reference only and are not guaranteed.

Delivery delays may occur due to:

  • Weather conditions
  • Customs inspections
  • Carrier delays
  • Public holidays
  • Incorrect shipping information
  • Circumstances beyond our reasonable control

Please note:

  • We do not ship to APO, FPO, or DPO military addresses.
  • Shipping addresses cannot be changed after an order enters processing.

Please refer to our Shipping Policy for complete shipping information.

6. Returns & Refunds

All returns and refunds are governed by our Return & Refund Policy.

Returned items must meet all eligibility requirements before a refund can be approved.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Icons
  • Text
  • Product descriptions
  • Website layout and design

is the exclusive property of Rosairee and is protected under applicable copyright, trademark, and intellectual property laws.

No material from this website may be copied, reproduced, distributed, modified, or used without prior written permission.

8. User Responsibilities

Users agree not to:

  • Use this website for illegal or unauthorized purposes.
  • Upload viruses, malware, or harmful software.
  • Attempt unauthorized access to our systems.
  • Engage in fraudulent or deceptive activities.
  • Interfere with the security or operation of this website.

Violations may result in account suspension, order cancellation, or legal action.

9. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Rosairee is not responsible for the content, services, privacy practices, or policies of any third-party website. Accessing external websites is at your own risk.

10. Disclaimer

All products and services are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, Rosairee disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and uninterrupted website availability.

11. Limitation of Liability

To the maximum extent permitted by law, Rosairee shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our maximum liability shall never exceed the total amount paid for the applicable order.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on this page. Continued use of our website constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the United States.

Any disputes arising from these Terms or the use of this website shall be resolved in the courts with appropriate jurisdiction.

Our customer support team typically responds within 24–48 business hours and is happy to assist you.